Shipping policy
Here's a shipping policy built from the details you've already confirmed elsewhere on your site (24-hour processing, worldwide shipping with some restrictions, checkout-calculated costs) — I've marked a few spots with placeholders where you'll need to confirm specifics.
Shipping Policy
Processing Time
All orders are processed and shipped within 24 hours of purchase. Once your order ships, you'll receive a confirmation email with tracking information so you can follow its progress every step of the way.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the items in your order — so you'll always know the exact cost before you pay, with no surprises.
Delivery Times
Delivery times vary depending on your location and the shipping method selected at checkout. Domestic orders typically arrive within 2–7 business days; international orders typically arrive within 7–12 business days.
International Shipping
We ship worldwide, with the exception of a few restricted countries due to shipping regulations. International customers are responsible for any customs fees, import duties, or taxes charged by their country — these are not included in the item price or shipping cost.
Order Tracking
Once your order ships, tracking information will be sent to the email address used at checkout.
Lost, Delayed, or Damaged Packages
If your package is lost, significantly delayed, or arrives damaged, please contact us at jjacobcole123@gmail.com within 14 days of the expected delivery date and we'll work with you to resolve it.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect address provided by the customer. If you need to correct an address after placing your order, contact us as soon as possible at jjacobcole123@gmail.com — we'll do our best to update it before it ships.