Shipping Policy

Last updated: August 7, 2026

At JCPLUGS, we work to get your order on its way as quickly as possible. Every order is carefully prepared and shipped within 24 hours of purchase.

Order Processing

All orders are processed and shipped within 24 hours of purchase.

Orders are shipped from Plainfield, Illinois, USA.

Once your order has been shipped, you will receive tracking information so you can follow your package's progress.

Shipping Rates

Shipping rates are calculated at checkout based on the destination of your order, the products purchased, and the applicable USPS shipping rate.

The available shipping options and applicable costs will be displayed at checkout before you complete your purchase.

Estimated Delivery Times

Delivery times vary depending on your location and the shipping service selected.

United States: approximately 3–7 business days

International: approximately 7–12 business days

Please note that these are estimated delivery times and are not guaranteed. Actual delivery times may vary due to USPS processing, weather, holidays, customs, or other circumstances outside of our control.

Your order's 24-hour processing time is separate from the shipping transit time. For example, a domestic order may take up to 24 hours to be processed and shipped, followed by approximately 3–7 business days in transit.

Tracking

Once your order has been shipped, tracking information will be provided to you.

Please allow some time for tracking information to update after your package has been accepted by the carrier. In some cases, tracking may not show movement immediately after shipment.

International Orders

International customers are responsible for any customs duties, import taxes, fees, or other charges that may be imposed by their country's customs authorities.

These charges are not included in the shipping price paid to JCPLUGS and are the responsibility of the customer.

International delivery times may also be affected by customs processing and other delays outside of our control.

Shipping Delays

While we make every effort to ship orders within 24 hours, JCPLUGS cannot guarantee a specific delivery date.

Once a package has been handed over to USPS or another applicable carrier, delays caused by the carrier, weather, holidays, customs, incorrect address information, or other circumstances outside of JCPLUGS's control may occur.

If your package is delayed, please first check the tracking information provided with your order.

Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you realize that you entered an incorrect address, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

JCPLUGS is not responsible for orders delivered to an incorrect address provided by the customer.

Questions About Your Order

If you have questions about your order or shipping, please contact us through our Contact page. When contacting us about an existing order, please include your order number so we can assist you as quickly as possible.

Thank you for choosing JCPLUGS.